Shipping policy

If the products shows as IN STOCK this means it is in our New Zealand warehouse ready to ship. We DO NOT drop ship from overseas but we can get the item in for you if you wish - this takes 10 to 20 days normally

FAST SHIPPING

Orders ship same day if ordered before 1:45pm, otherwise they are shipped the following business day.

Orders are shipped via tracked overnight courier and are generally delivered next day. (Some South Island destinations may take 2 days but are often completed next day)
Note: While the couriers will attempt to deliver overnight, delays can happen so the service is not guaranteed.

Tracking information is automatically provided via email and the customer can follow the progress of their shipment from dispatch to delivery.

Rural Delivery may add 1-2 days 

Shipping to Australia normally takes 5 to 8 days

Please inspect the packaging upon delivery and be sure to note any visible damage before signing for your parcel. 

All items are packaged carefully and securely. Where applicable we will use additional protection on fragile items.

NOCO LIMITED is not liable for items that are lost/stolen/damaged after the delivery has been signed for.

All of our items ship with 'Signature Required' by default for orders over $100 - If the customer requests 'no signature required' we cannot accept liability for missing or stolen items that may be taken from your property or mailbox.

We recommend always using 'Signature Required' and being present when the delivery is made.

Lower value items (under $100) are shipped with no signature required unless requested. So the items can be left by the courier in the mailbox or by the door.

Any temporary variance in shipping times due to Covid-19, Public/Business Holidays or Courier disruption will be notified on the front page of the website