WHAT ARE INDENT ORDERS?
If an item has sold out we allow 'Indent Orders' until they arrive back in stock.
We also allow Indent Orders for Pre-Orders of newly released items that are due to be released overseas and about to be imported.
If its not already on the way when ordered, we place an order for the item (from NZ or overseas) which generally takes 7 to 14 days - This is an approximate time frame and does not account for any delays in customs clearance or flight delays out of our control.
If we find a product is not available or discontinued, alternatives will be offered or the order will be fully refunded
For 'Indent Orders' that are a one-off request we cannot accept returns if the customer changes their mind but of course warranty still applies to all goods.