WHAT ARE INDENT ORDERS?
Some popular products may have sold out and we allow 'Indent Orders' until they arrive back in stock.
We also allow Indent Orders for Pre-Orders of newly released items that are due to be released overseas and about to be imported. These may be already on the way to New Zealand and the expected date of arrival will be shown in the product description.
If its not already on the way, when ordered, we place an order for the item (from NZ or overseas) which generally takes 7 to 10 days - sometimes faster but we allow for any NZ customs delays.
Often we already have the stock on the way so it could only be a couple of days away. Please check with us if you have any questions.
For 'Indent Orders' that are a one-off request we cannot accept returns if the customer changes their mind but of course warranty still applies to all goods.